Charleston Call Center can be used to track drainage issues

Charleston Call Center can be used to track drainage issues
May 10 18:24 2018 Print This Article

Drainage and economic development were the topics discussed at the May West Ashley Revitalization Commission (WARC) meeting Wednesday at Town and Country Inn. Participants learned about the City of Charleston’s new Call Center, which can be used to help the city’s Stormwater Division track drainage maintenance problems. Calls directed to City Hall at 843-577-9572 are going directly to Call Center operators. The operators then direct the calls to the appropriate office. The system will have an official roll-out with an easy to remember phone number in the near future.

Some of the issues discussed in the drainage breakout group were a plastic bag ban, expanding the Keep Charleston Beautiful program, and more emphasis on community-based drainage projects. A group will meet Saturday at noon at South Windermere Shopping Center near Half Moon Outfitters to work on unclogging a nearby drainage ditch. People willing to help should bring a shovel or a rake. Charleston’s Stormwater Drainage Program Manager Kinsey Holton discussed the development of a systematic preventive maintenance system, which has been encouraged by WARC Chairman Peter Shahid, who represents to Northbridge area on Charleston City Council.

The economic development working group discussed streamlining the permitting process for prospective businesses. Several stories were shared about prospective business owners who withdrew their permit applications due to the complexity of the system. The group also advanced the idea of developing a West Ashley marketing plan, focusing on competitive advantages West Ashley has over other areas making it desirable to businesses.

During the public comment period, Northbridge Terrace resident Chris Blumel presented the idea of using the former Northbridge Piggly Wiggly lot for a fine arts center. Blumel said the center would help promote the arts in West Ashley and give people an opportunity to attend performances without going downtown. The facility could also be used as a community meeting space. A kickoff meeting for the demolition of the Piggly Wiggly building will be held Tuesday, May 29 at 10:30 am.